Oracle Support Training
Oracle Support Training
Dear Partner,
We all know the importance of the support level for providing the customer satisfaction and its continuity. As Techdata and Oracle, we think that the regular information sessions about Oracle support will be useful for the partners who provides support to the customers in the field actively. In this regard, we appreciate the participation of consultants of our service partners to the following session.
Agenda
- Introduction of My Oracle Support Portal
- Account Registration to the Oracle Support Portal
- Creating and control of SR
- Severity levels
- Getting support about OCI problems
- SLA’s of OCI
Event partner:
Additional Details
Registration information
Registration: This event is restricted to active OPN Members. In order to enroll for an event, you will be required to sign-in using your Oracle single sign-on account that is registered to your OPN Company Profile. If you do not have an Oracle account that has been registered to your OPN Company Profile, please create & setup your account from the Oracle Partner Store. Note: Only business email addresses are accepted for event registration. Please use your business email when setting up your Oracle account.
Event fee: No fee for active Oracle PartnerNetwork members.
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If you have questions regarding this event please contact the Partner Assistance Team.