Pre-requisites

• Participants must have prior experience of implementing any Supply Chain Applications (Oracle or non-Oracle)
• Participants must have attended Supply Chain Management: Inventory Management Workshop

Course Offering

This is a use-case driven implementation focused 5-Day workshop highlighting the business process flows, best practices, implementation considerations, tips & tricks and typical cut-over activities while covering the various topics in a flow based approach.

The flows and use cases covered include:

• Multi-channel Order to Promise
  • Physical Goods/Non-Physical – Computer supply with service items
  • Return for credit, with receipt and cancel – Physical item return for credit
  • Order capture through FBDI, Web service – Order import with EFFs
  • Pre, Post and Product Transformation Rules – Default values, buy one get one scenario
  • Pricing Strategy, Price Lists, Charges – Variations for Standard Order, CTO etc
• Fulfillment orchestration to Invoice
  • Fulfillment orchestration for Physical Goods/Non-Physical, Configured Order, Back to back, Drop ship
  • Standard and advanced fulfillment options
  • Order infolets elaboration, Exception handling
  • Picking 2 step, 3 step, Automatic and Shipping Standard, B2B, CTO orders
• Quote to Order
  • Prepare Quotes
  • Monitor Status
  • Approve Pricing
  • Confirm and convert to Orders
• Revise and control Order processing
  • Approvals - Supervisor, position hierarchy, approval groups
  • Control Processing - Standard Processing constraints, setup custom constraints with optional additional attributes
  • Order holds - task based holds like Shipping/Invoicing etc.
• Order fulfillment with external integrations and Order Management Extensions
  • Upstream integration with Order capture systems
  • Downstream integration with fulfillment systems (3PLs, EBS etc)
  • Create order management extensions, BI, groovy scripts
• Advanced Fulfillment Processes
  • Supply Chain Orchestration configuration use cases (Document creation rules, Enrichment rules)
  • Back to back fulfillment for make items
  • Back to back fulfillment for buy items
  • Internal material transfer using transfer orders
• Channel Revenue Management
  • Supplier Ship and Debit Process – Manage Programs, View Incentives on Sales Orders and Generate Claims from suppliers

Product Features Covered:

• Overview of Order Management and Fulfillment
• Importing Orders
• Creating and Configuring Orders
• Pricing
• Managing Approvals
• Managing Holds
• Promising Orders
• Manage Processing Constraints
• Shipping
• Advanced Supply Chain and Fulfillment Techniques Overview
• Supply Chain Orchestration
• Tracking Supply Orders in Supply Chain Orchestration
• Back to Back Supply Creation and Fulfillment
• Drop Ship
• Internal Material Transfers (IMT)

Workshop Format

• Approximately 4 hours per day of live use-case discussions, presentations & demos followed by off-line hands-on labs.
• Participants will be provided with access to environment & supporting content including student guides, activity guides etc.
• Live Q&A chat with the presenters during the presentations and off-line forum support.
• Participants have the opportunity to bring and discuss specific use case scenarios with product experts.

Expected Outcome

• Participants will learn how to implement the end-to-end business process flows with use cases in Order Management.

Instructors

These hands-on Implementation workshops are being delivered by experienced consultants from Oracle Product Development:

   Thiyagarajan Ramalingam

  Anand G Vaidyanathan