Oracle Cloud Support Specialist | Learn Oracle | Oracle Partner Revenue Enablement Services

Starting June 1, 2025, all users will be automatically redirected to Oracle MyLearn for partner sales enablement training. Access MyLearn Partner Sales by clicking the "Try it now!" button below. Bookmark our new website: https://mylearn.oracle.com/partnersales/home

×

Oracle MyLearn features a personalized homepage, powerful search, and a new learning dashboard Try it now!

Oracle Cloud Support Specialist

The Oracle Cloud Support Specialist guided learning path is intended to provide the required information you need to make use of support for Oracle's Cloud products. Passing the assessment test with a score of 80% or more will enable you to become Oracle Cloud Support Specialist.
In addition, you should also access and read the appropriate product documentation. You should remain current with this information as Oracle's products are subject to change with each new release.

Learning Path

51 Minutes

Introduction to Cloud Support Accreditation

Oracle Cloud Support Policies

Customer User Administrator And Support Identifiers

Oracle Cloud Support Portal

Searching in Oracle Cloud Support Portal

Accessing Oracle Communities

Create And Manage SRs In Cloud Portal

My Oracle Support For Cloud Users

Searching in My Oracle Support

Create And Manage SRs In My Oracle Support For Cloud Users

Bug Management In My Oracle Support

Cloud L1 Accreditation Summary

Assessment

Oracle Cloud Support Specialist Assessment

Score or higher to pass.

Congratulations on completing the Learning Path!

Give Feedback

What do you think of this learning path?